Effective 11 November 2026
Privacy policy
Scope
SecureBytes Solution develops and maintains the LMS WhatsApp integration for Chavara Institute. The institute decides which authorised admission confirmations and payment receipts to send. This notice covers the company website enquiry flow and that messaging integration. It does not describe every separate customer product or replace the institute’s own student-record notices.
Website enquiries and external resources
The SecureBytes website contact form collects the name, email address, optional phone number, product interest and message supplied by a visitor. The form sends these details through Web3Forms for enquiry handling. Submitting the website form does not itself grant permission for automated WhatsApp messages. The site also loads Google Fonts and Font Awesome resources through external providers; loading those resources involves the browser making requests to those providers.
Information used
The service uses the selected student or guardian phone number, student name, admission number, receipt number, payment amount and receipt link, together with consent records, message identifiers and delivery or opt-out events. It does not include passwords, Aadhaar numbers, full bank/card numbers, grades or health information in these messages.
Purpose and choice
Messages are intended to confirm a completed admission or recorded payment. A phone number alone is not permission. The recipient must agree to the relevant message purpose. Reply STOP, UNSUBSCRIBE, CANCEL or OPT OUT, or contact the institute, to stop future automated messages. Existing messages and required institutional records are not erased by opting out.
Service providers and access
Selected message information is sent through the official Meta WhatsApp Business Platform and processed under Meta/WhatsApp policies. Authorised institute staff and the technical operator can access the records needed to operate and support the service. HTTPS, server-side credentials, role-based access and signed callback verification are used.
Records and privacy requests
The LMS preserves institutional admission, payment, consent and audit history. Privacy and deletion requests are reviewed with the institute to identify the relevant records and any applicable retention requirements. Stopping WhatsApp messages does not automatically delete student or payment records. We cannot remove copies already held on a recipient’s device or independently by WhatsApp/Meta.
Contact
For student-record questions, contact Chavara Institute’s office. For a messaging privacy or deletion request, email info@securebytessolution.com with the subject WhatsApp Privacy Request, the institute name and the WhatsApp number concerned. Do not include passwords, OTPs, Aadhaar, bank/card numbers or receipt access links. Further identity verification may be arranged through the institute without requesting these secrets by chat.